Privacy Policy
How we collect, use, share, and protect your personal data. Last updated: June 2026.
1. Data Controller
Skip Hire Milton Keynes is a comparison and connection service that passes skip hire enquiries to licensed local suppliers. We are the data controller responsible for the personal data collected through this website. If you have any questions about this privacy policy or how we handle your data, contact us at [email protected] or call 01908 464510.
2. Data We Collect
We collect the following personal data when you use our services or contact us:
Contact Information
Name, phone number, email address, and delivery address when you request quotes through our service.
Enquiry Details
Skip size, delivery dates, postcode, project details, and any special requirements you provide.
Communication Records
Records of phone calls, emails, and form submissions for matching and quality purposes.
Website Usage
IP address, browser type, pages visited, and interaction data collected through cookies and analytics.
3. How We Use Your Data
To match you with suppliers: Passing your enquiry to licensed local suppliers in our network, based on your location, the skip size, and your dates, so they can contact you with pricing and availability.
To communicate with you: Confirming we have received your enquiry, letting you know when suppliers have been matched, and responding to questions.
For legal compliance: Meeting our obligations under tax law and consumer protection law.
To improve our service: Analysing website usage to improve the user experience and understanding customer needs.
4. Legal Basis for Processing
Contract: Processing necessary to provide the comparison and connection service you request when you submit an enquiry.
Legitimate interest: Passing enquiries to suitable suppliers promptly, responding to enquiries, improving our service, and administering our business.
Legal obligation: Maintaining tax records and regulatory compliance documentation.
Consent: Where you have opted in to receive marketing communications. You can withdraw consent at any time.
5. Data Retention
Enquiry and referral records are retained for up to 6 years to comply with tax obligations and to help resolve any disputes about a referral.
Enquiry data that does not lead to a supplier match is retained for 12 months, then deleted.
Website analytics data is retained for 26 months in anonymised form.
6. Your Rights
Under UK GDPR, you have the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your personal data where there is no legal reason for us to continue processing it.
Restrict processing: Ask us to limit how we use your data in certain circumstances.
Data portability: Request your data in a structured, machine-readable format.
Object: Object to processing based on legitimate interest or for direct marketing purposes.
7. Cookies
Our website uses essential cookies required for the site to function. We may also use analytics cookies to understand how visitors use our site.
You can control cookie settings through your browser. Disabling essential cookies may affect site functionality.
8. Sharing Your Data with Local Suppliers and Other Third Parties
Local suppliers in our network: This is central to how our service works. When you submit an enquiry, we pass the details you provide (your name, phone number, email if given, delivery postcode, skip size, dates, and project details) to one or more licensed local suppliers so they can contact you with pricing and availability. Suppliers are required to use your details only to respond to your enquiry, and not for marketing.
We may also share data with analytics providers (anonymised, and only with your consent), our website hosting provider, and accounting advisors as required by law. Any permit applications, payments, and waste documentation are handled directly between you and your chosen supplier.
We do not sell your personal data to any third party. Data is only shared where necessary to provide our connection service or meet legal obligations.
9. Data Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Access to personal data is restricted to staff who need it to perform their duties.
10. Contact Us
To exercise any of your rights or ask questions about this policy, contact us:
Email: [email protected]
Phone: 01908 464510
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.